Privacy Policy

Bavio AI ("we", "us", or "our") values the privacy of our corporate clients and their end callers. This Privacy Policy details how we collect, process, and secure call recordings, transcripts, and metadata during the operations of our autonomous voice agent platform.

1. Data We Collect

We process data on behalf of our clients. This data includes:

• Call audio streams and temporary recording files.
• Real-time voice transcripts.
• Structured contact card information (Names, intent, phone numbers, budgets).

2. Processing Consent

Our clients are solely responsible for acquiring valid processing consents from end callers where required by local regulations (such as GDPR or data privacy guidelines).

3. Data Security & Storage

All transcript records are end-to-end encrypted at rest and in transit. By default, data is hosted in secure, ISO-certified local sovereign clouds depending on client configuration options.

4. Client Rights & Deletion

Clients can purge call records and lead transcripts instantly from their dashboard at any time.