1. Lawful and authorized use
This document is a draft for founder and legal review. It is not legal advice and does not create a commitment until approved and published.
Use Bavio only for lawful business activity and only with the authority to use the data, numbers, voices, content, and systems involved.
2. Fraud and deception
Do not use Bavio for fraud, phishing, credential theft, malware, social engineering, fake support, false representations, or deceptive collection of personal information.
3. Spam and harassment
Do not send unlawful robocalls, spam, threats, harassment, stalking, or repeated communications after a valid opt-out. Honor DND/DNC and provider-specific restrictions.
4. Identity and voice
Do not impersonate a person or organization deceptively, clone a real person’s voice without authorization, spoof caller identity, or hide the automated nature of an interaction where disclosure is required.
5. Privacy and surveillance
Do not conduct unlawful surveillance, scrape personal data without authorization, bypass consent, or use recordings and transcripts outside an approved purpose.
6. Regulated and high-risk uses
Do not make unauthorized legal, medical, financial, insurance, employment, housing, or emergency-service decisions or representations. Use human review and sector counsel where required.
7. Security and circumvention
Do not exploit, probe, bypass, reverse engineer, overload, or interfere with the service or provider controls; upload malware; or expose credentials or secrets.
8. External systems
Do not configure Actions, Workflows, or webhooks to create unauthorized external effects, transfer data to an unapproved destination, or evade provider policy.
9. Enforcement
Bavio may investigate, limit, suspend, or terminate use where necessary for safety, security, provider compliance, legal obligations, or breach. Notice and appeal processes are [ENFORCEMENT_PROCESS].
10. Reporting
Report abuse or security concerns to [SECURITY_EMAIL]. Customer support is hello@bavio.in.